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Context Help

If you feel lost inside our Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A pop-up window will appear. It offers detailed information about all the actions that you can carry out on the page in question. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast library of tutorial video clips illustrating how to work with our Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you searching for, take a peek at our extensive FAQ section, which comprises questions asked by actual persons and provides practical solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in an attempt to encompass all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions section either, we have a excellent team of customer support engineers available 24/7 and eager to help you with any question. Each trouble ticket you submit will be answered in less than sixty minutes (the average support ticket response time is only twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 64691

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com